Delivery & Packaging
Fast & Free Shipping
Orders are dispatched with Australia Post within 2 business days from receipt of order/payment, and shipping times are estimated at between 2 – 5 business days for regular shipping, depending on customer location. Express shipping is usually overnight. PO Boxes are permitted.
Shipping charges within Australia are $9.95 per order but FREE when your order is at least $70. Express Shipping is charged at an extra $14.95 per order. Charges for shipping outside of Australia are $19.95 per order with no Express option offered.
Once an item is dispatched ,we send you email notification of the service used and your tracking number. If you did not receive it please check your spam box.
Please ensure you enter the correct delivery address when you place your order as once an order is dispatched, delivery address details cannot be changed.
Orders are delivered in either an Australian Post satchel bag or a plain eParcel box. eParcel boxes will require a signature from the customer. If the customer is unavailable, a slip will be left notifying customers to collect the parcel from their post office.
Your order will be discreetly packaged within an Australia Post satchel bag or plain box. It will not include references relating to the product purchased or product prices.
For discretionary reasons, the sender’s name will not be displayed on your parcel.